ACCESS TEXT-ONLY & MOBILE

center logo

MARCH 19, 2020

Beginning Monday, March 23 and for the rest of the semester, all tutoring sessions will take place online. The sessions will still consist of live conversations with one of the Center's writing assistants. However, those conversations will be conducted through the Center's online scheduling system: WCOnline. 

  1. To make an appointment, simply follow the usual procedure by accessing WCOnline through the Center’s website (https://www.fandm.edu/writing-center/how-to-use-the-writing-center) and choosing the time and the tutor that fits your schedule.
  2. When it is time to begin your appointment, log back in to WCOnline and click on your scheduled appointment to reopen the scheduling form. In the middle of the form, you will now see a box inviting you to “MEET ONLINE?” Click on the red highlighted link below: “START OR JOIN ONLINE CONSULTATION.”

A window will now open providing the platform onwhich you will connect with the Writing Center tutor.

Follow the instructions provided by the platform and the tutor.

We recommend you begin by exchanging contact information with the tutor, in case your connection is somehow broken and you need to reestablish a connection separate from WCOnline.

Then enjoy the conversation!

Please keep in mind several further, important things:

  • You will need to have your document(s) in either .doc, .docx, or .pdf format.
  • WCOnline's online tutoring platform should be used on a laptop. It is not designed to be used on mobile devices.
  • If you are on campus, make sure you are accessing WCOnline through eduroam, NOT the F&M Guest network. WCOnline does not function on the Guest network. To access eduroam, please remember to login using your F&M email address (e.g., lfricke@fandm.edu), not your netid (e.g., lfricke).
  • WCOnline requires a strong wireless connection. If you are having trouble accessing WCOnline, try to find a spot with a stronger wireless signal. 
  • If you have any other trouble accessing WCOnline, please check that any interfering software firewalls or privacy protections are disabled.
  • In case the WCOnline platform does not work properly, despite addressing issues mentioned above, your tutor will contact you (by email or by text message) to decide to switch to either Skype or some other useful online platform for communication.

If you have any questions or concerns, or if you wish to cancel an appointment you have scheduled, please email us at writingcenter@fandm.edu. Please do not call the Writing Center or leave messages, as we cannot guarantee that the messages will be processed, given current and likely ongoing limitations to campus access.

 

 

Having trouble logging in? Enter your email address below and then click "Reset Password." The system will immediately email you with instructions for changing your password. If you do not receive that email in a few minutes, please check your spam filter.

Receiving unwanted text messages from this system? This system can send appointment reminder and waiting list notifications via text message, but only if a cell phone number and carrier is entered by a client when creating or updating an account on the system.

If you have an account on the system, log in to edit your profile and modify your cell phone preferences. If you do not have an account on this system, it's possible that your cell phone number was entered accidentally. Fill out the form below to remove your number immediately.